VERTIGO AIRCRAFT | Golden Age Modelworks | ASM | BH Models 
KANGKE | HOBBY TOPGUN | Fly Fly Hobby | RC LANDER | MAXFORD USA

AirShow R/C Suppliers TERMS AND CONDITIONS
A purchase on this website means that you agree with the Terms and Conditions stated below.   WE SHIP QUICKLY a. All in stock orders received by 3:00 PM (Central Standard Time) will ship the same day. We use the US Postal service, UPS and FedEx. If you need extra fast shipping such as Next Day, or 2-day service, please choose the desired method when ordering. These services may be limited depending on your service area. Holidays and weekends will delay delivery. Please note that Next Day delivery chosen on a Friday will result in delivery on Monday. b. We cannot control or clearly estimate delivery times for drop ship orders from foreign venders and warehouses. Once the item has been shipped to the destination address, the item cannot be recalled and no refund will be given.   SHIPPING CHARGES FOR USA ORDERS Shipping charges are calculated based on the total weight of your order. Oversized or heavy items or extremely large orders will incur extra fees. Small items will therefore receive reduced rates.   SHIPPING CHARGES FOR INTERNATIONAL ORDERS International shipping charges are calculated live on our website, based on the total weight of your order. We can no longer take international orders via telephone. International shipments over $400 will require shipment via a method that provides a package tracking number.   BACKORDERS A backordered item is an item that we normally carry in stock, but which is currently out of stock. When we put an item on backorder to you, we will automatically ship the item to you (via Standard Ground) when we receive the item back into our stock. Backordered items to US addresses will be shipped via Standard Ground unless you specifically request otherwise, even if the original order was shipped via Air. For retail orders to be shipped to the 50 states of the USA: There are no additional shipping charges when your backordered items are shipped unless you request Air shipment. For orders to be shipped out of the USA: You will have to pay the actual shipping charges for the shipment of any backordered items. We may cancel your backorder if we are unable to contact you by E-mail to ask you to authorize the shipping charges for the backordered items.  Pre-paid backordered items are subject to our returns and refunds policy.   CREDIT CARDS THAT WE ACCEPT We accept: Visa, MasterCard, Discover, and American Express credit cards.   RETURNS & REFUNDS Restocking Fees for Returns & Refunds of PreOrders AirShowRC Suppliers  will assess a 50% fee for all returns or refunds, provided it is unopened and in perfect retail condition, and ready for subsequent resale. Items returned that are not in retail condition may be rejected and sent back to you, postage COD, or, at the exclusive option of AirShowRC Suppliers , may be assessed a 50% restocking fee. Refunds typically take 30 days, from the date of issue, to show up on your account. We will give no refunds nor credits for returns that arrive more than 30 days from the date of our shipment to you. Special Orders ALL special orders are NOT returnable -non refundable. If you return something: 1. Don't wait to return it - Please send it back as soon as you can. You MUST be issued an RMA Number to return an item to us for a refund. Otherwise, we reserve the right to return the package back to you. Upon receiving your return, we will send you periodic email updates with the status of your refund or exchange. 2. Return a copy of our invoice or picking ticket, or tell us the order number. 3. Tell us what was wrong with the item. 4. If the item is altered in any way or is not in retail condition we will not take it back. 5. Please pack the item for return the way we packed it to prevent shipping damage. We process returns as quickly as possible. If we have any questions we will contact you. Include as much information as possible as this will speed up the return process. Contact Returns if you need to return any merchandise.   SEND RETURNED ITEMS TO: AirShow R/C Suppliers 857 E Sheffield Ave Chandler, AZ. 85225   WARRANTIES We guarantee our product to be free from manufacturer defect for 30 days after the date of purchase. If you find that an item you purchased from us is defective within that 30 day period, we will replace it at no charge to you. If the item has a manufacturer's warranty within the USA, please send it to them. Use of airplane or crash damage voids the warranty.